POLICY FOR WORLDWIDE EMERGENCY
Due the unexpected and exceptional worldwide emergency situation, in order to preserve Your safety and the one of our Team, we decide to postpone the summer opening season to a future time determined by national and local government restrictions first, but not second, by our determination to be sure and able to offer You a safe and relaxing stay with us as ever.
Here our revisited policy for the existing reservations and the future ones made by our direct channels (web site, phone, social, etc.).
- Reservations confirmed with a flexible rate can be moved free of charge to a different period of the current season or the next season, with exception of the cancellation policy signed and therefore up to 7 days before the check-in date.
- Reservations with prepaid rate not refundable can be moved free of charge to a different period of the current season or the next season only if the dates of stay are subject to national or local government restrictions and in any case by notifying us within the time limit of 7 days prior to check in.
- At the moment it is possible to make new reservations only with check in from 4th July due the current government restrictions.
- The cancellation policy for new reservations derogates from our standard cancellation policy and provides for the possibility to move or cancel the stay up to 7 days before the check-in date free of charge.